Education Tribunal Support Helpline
The education tribunal support helpline/case work service can provide advice and support to families who have a right of appeal against a decision about a child or young person’s educational needs.
Find out more about education rights.
Call 0808 196 2010 - Leave a message on our answering service and a volunteer adviser will call back (free from landlines and most mobiles). We are a small team and a very busy service so it may take several days for a volunteer adviser to get back to you. Alternatively, you can contact us by filling out our online enquiry form below.
Services like this are the support and understanding parents need to navigate through difficult situations like a tribunal. It helped give me an idea of what I needed to do and how to plan it out. Without this advice I would still be panicking about what will happen next regarding our appeal case.
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- offer information, advice and support by phone or email
- explain education tribunal processes and how to appeal in England, Scotland, Wales and Northern Ireland
- support families with submissions and hearing preparation.
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- provide face-to-face support or attend hearings, but we can help you prepare for them
- contact education professionals or write to them on your behalf, but we can write letters with you
- suggest appropriate schools or education/health professionals but the Autism Services Directory may help
- offer advice on specific education approaches or further education (outside England) and higher education.
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The education tribunal support helpline is not a crisis service. If you require urgent help please refer to our urgent help page. The tribunal administration may also be able to help:
First-tier Tribunal (special educational needs and disability) in England
Special Educational Needs Tribunal for Wales (SENTW)
Special Educational Needs and Disability Tribunal (SENDIST) in Northern Ireland
First Tier Tribunal for Scotland Health and Education Chamber
Related advice
Get expert advice on a wide range of issues affecting autistic people and their families.
A big thank you to
We are supported by law firms Clifford Chance LLP, Harper Macleod LLP, Nicholas Quinn Solicitors and Exchange Chambers as part of their community affairs commitments.
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For training and quality purposes there may occasionally be another person listening to your call. The personal data you provide will be used for administration, statistical and other purposes connected with the National Autistic Society and autism.
Information is not disclosed to third parties for marketing or other purposes not connected with autism. Technical and organisational measures are taken to prevent unauthorised or unlawful processing or disclosure of information. Please see our privacy and data protection policy.
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We may at times signpost enquirers on to other organisations. We cannot guarantee the service of other organisations we refer you to and therefore cannot make recommendations. These external websites and organisations are maintained by other groups. They are provided in good faith. The presence of a service does not necessarily imply that the National Autistic Society endorses or supports the originator(s), nor does the absence of a group imply that the National Autistic Society does not support it and cannot be held responsible for the quality of information provided.